Iago Novais is a product designer for fintech, based in São Paulo. Designed Open Finance and Pix journeys at Mercado Pago, recognized 4× at the Open Summit Awards 2022.
Some of Brazil’s first Open Finance consent journeys, recognized in 4 categories at the Open Summit Awards 2022.
Open Finance Consent Journeys Mercado Pago, 2021–22, Mobile
New Central Bank rules for My Limits and Safe Contacts, used by millions of Pix users.
Pix Security Controls Mercado Pago, 2023–24, Mobile
Pix keys, transfers and fraud-refund tracking on desktop web, with behaviors and use cases shaped around what each user needed to resolve.
Pix Area on Desktop Mercado Pago, 2023, Desktop
Turning expenses from the bank statement into planned bills, and rebalancing a crowded home, during a quality program that took NPS from 58 to 66.
Guiabolso Home & Agenda Guiabolso, 2019–21, Mobile
An icon construction guide and a modular illustration system that let designers on other squads create on-brand visuals on their own.
Icons & Illustration Systems Guiabolso, 2019–21, Visual systems
